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What is VoIP?

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive phone calls using the internet instead of a traditional landline.

Why VoIP for Schools?

VoIP can be a valuable tool for schools, helping to improve efficiency and communication in a number of ways.

  • Improved Efficiency: VoIP can help to improve efficiency by automating tasks that would otherwise be done manually by staff. For example, if a staff member needs to call a parent to discuss their child’s progress, they can simply click on the parent’s name in the student information system (SIS) and the call will be automatically dialed. This frees up staff time to focus on other tasks, such as teaching and providing support to students.
  • Improved Communication: VoIP can help to improve communication by making it easier for staff to stay in touch with students, parents, and other staff members. For example, if a staff member needs to send a message to a parent, they can simply type the message into the VoIP system and the message will be sent as a voicemail or email. This helps to ensure that all communication is documented and that everyone is kept up-to-date on important information.
  • Increased Flexibility: VoIP can give staff the flexibility to work from anywhere. For example, if a staff member needs to work from home, they can still make and receive calls from their computer. This can help to improve work-life balance for staff and can also help to reduce the spread of illness by allowing staff to stay home when they are sick.

Types of VoIP

There are two main types of VoIP: hosted VoIP and on-premises VoIP.

  • Hosted VoIP: Hosted VoIP is a cloud-based solution that is hosted by a third-party provider. The third-party provider manages the VoIP system and provides the VoIP agents. This is the most common type of VoIP for schools.
  • On-Premises VoIP: On-premises VoIP is a solution that is installed and managed by the school. The school is responsible for purchasing the VoIP system and hiring the VoIP agents. This type of VoIP is less common for schools, but it can offer more flexibility and control.

Choosing a VoIP Solution

When choosing a VoIP solution for a school, it is important to consider the specific needs of the school. Some of the factors to consider include:

  • The size of the school: Larger schools may need a more sophisticated VoIP solution than smaller schools.
  • The type of the school: The type of the school may also affect the type of VoIP solution that is needed. For example, a school with a large special education program will need a different type of VoIP solution than a school with a large athletic program.
  • The budget: The cost of VoIP solutions can vary widely. It is important to find a solution that fits the school’s budget.


VoIP can be a valuable tool for schools. It can help to improve efficiency and communication in a number of ways. If you are considering implementing VoIP in your school, it is important to do your research and choose a solution that is right for your needs.

Here are some additional tips for choosing a VoIP solution for your school:

  • Get multiple quotes from different providers.
  • Compare the features and services of each provider.
  • Make sure the provider has a good reputation.
  • Ask about the provider’s experience working with schools.
  • Make sure the provider is willing to work with you to customize a solution that meets your specific needs.

I hope this helps!