by raza | Jul 26, 2023 | ICTSchool Blog
In today’s busy world, it can be difficult for schools to stay in touch with all of their stakeholders. Auto dialer services can help schools improve communication and efficiency by automating the process of making outbound calls. Auto dialers can be used to...
by raza | Jul 26, 2023 | ICTSchool Blog
In today’s digital age, students have more ways than ever to get in touch with their schools. They can call, email, chat, or even text. But with so many different channels, it can be difficult for schools to keep up with all the requests. This is where contact...
by raza | Jul 12, 2023 | ICTSchool Blog
Computer telephony integration (CTI) is a technology that integrates a school’s telephone system with its computer systems. This integration allows school staff to access and manage phone calls from their computers, which can improve communication and...
by raza | Jul 12, 2023 | ICTSchool Blog
In today’s digital age, students have more ways than ever to interact with their schools. They can email, text, and chat with teachers and administrators. But sometimes, the best way to get help is to pick up the phone and call. That’s where call center...
by raza | Jul 7, 2023 | ICTSchool Blog
Computer telephony integration (CTI) is a technology that links a call center’s telephone systems to their business applications. This allows call center agents to access customer information, make and receive calls, and perform other tasks directly from their...
