by raza | Jul 7, 2023 | ICTSchool Blog
Unified Communications (UC) is a suite of technologies that integrates voice, video, messaging, and collaboration tools into a single platform. This can help schools improve communication, collaboration, and productivity. Here are some of the benefits of unified...
by raza | Jul 7, 2023 | ICTSchool Blog
Computer telephony integration (CTI) is a technology that links a call center’s telephone systems to their business applications. This allows call center agents to access customer information, make and receive calls, and perform other tasks directly from their...
by raza | Jun 12, 2023 | ICTSchool Blog
In today’s world, schools are constantly looking for ways to improve communication and collaboration between students, teachers, and staff. One way to do this is by integrating unified communications (UC) solutions into their environment. UC solutions can help...
